softwarefabrik.io
Enterprise · v0.19.0

Beyond single tenant.

On-prem, air-gap, multi-user, SLA — for organisations whose source code must not leave the perimeter and that need traceable audit trails.

Multi-user On-prem / air-gap SLA & support

Who Enterprise tier is for

If your organisation has one of these requirements, Enterprise is the right fit:

  • On-prem mandate — source code must not leave the perimeter.
  • Air-gap setup — no outbound internet, possibly local LLM via proxy.
  • Multiple users — architecture team, shared projects, run history traceable per person.
  • Container-mandatory sandbox — every agent in isolated container.
  • SLA — contractual response time, escalation path, hotfix contract.
  • Audit demands — beyond built-in audit log, e.g. SIEM integration.

Three Enterprise deployment variants

Enterprise customers choose between three deployment models. The technical license is the same Ed25519-signed JWT in all cases; the difference is in operations, lease duration and network requirements.

Enterprise Cloud

SaaS in our tenant. You get a dedicated tenant on license.softwarefabrik.io. 30-day lease with automatic renewal.

Right fit when:

  • You do not want to operate the license server infrastructure yourself
  • EU hosting at Hetzner / Falkenstein is acceptable
  • Devices and users may refresh against the public license.softwarefabrik.io

Enterprise Self-Hosted

We ship the Docker Compose setup. The license server runs in your data centre. Licenses reference the internal URL; clients refresh exclusively there. 90-day lease.

Right fit when:

  • Data sovereignty is a contractual or regulatory requirement
  • Development environments live in isolated networks
  • You have operations teams familiar with Docker / Kubernetes

Enterprise Air-Gap

Offline certificate valid for 365 days, renewed annually via USB stick or controlled file transfer. No network connection.

Right fit when:

  • Your network is strictly isolated (public authorities, defense, critical infrastructure)
  • On-prem LLM operation is feasible (e.g. Ollama, vLLM)
  • Annual renewal can be handled organisationally
Pricing: Enterprise starts at 20,000 €/year. The actual price depends on variant, number of users and SLA — details in the license model.

Enterprise building blocks

Delivery

  • Self-hosted Docker bundle — signed images, own license-service setup in the same network.
  • Air-gap bundle — all dependencies as offline tarball, including Postgres image, Java distribution, container base image.
  • Optional own branding: logo, colours, footer notices.

Multi-user

  • Multiple user accounts with roles (USER, ADMIN).
  • Per-user workspaces; shared projects with ACL.
  • Audit log with user attribution per action.
  • Tenant status: tenant foundations (project-boundary isolation, RBAC, SSO) are in place; full audit-grade multi-tenancy (separate policy/audit/reports per tenant) is still to come — until then, one instance per tenant is recommended. Details under Known Limitations.

SLA

  • 4h email/ticket response.
  • Hotfix delivery on agreement.
  • Monthly status call for roadmap alignment.
  • Pre-configured backup and DR runbooks for the self-hosted stack.

Air-gap in detail

Air-gap setups are their own league — they always have organisation-specific constraints. We deliver:

  • Tarball with all container images as docker save format.
  • License service as local setup — no internet license check, lease issued by on-prem license service.
  • Local LLM provider proxy (on request) — if an internal LLM endpoint (e.g. self-hosted LLama or Azure OpenAI in own tenant) is to be used. Platform adapters speak standard OpenAI or Anthropic format.
  • Update mechanism via signed bundle — updates come as tarball with Ed25519 signature, applied manually.

Example customer profiles

  • Mid-sized company with 50 developers, SaaS-friendly: Enterprise Cloud. 30-day lease, SSO via OIDC, audit log, priority support.
  • Financial services company with data sovereignty requirements: Enterprise Self-Hosted. License server in own data centre, 90-day lease, data stays in-house.
  • Public authority or defense supplier: Enterprise Air-Gap. No network, 365-day lease, on-prem LLM (e.g. Qwen 3 Coder / DeepSeek V3.2).

How an Enterprise engagement starts

  1. First conversation — constraints, compliance, in-house stack, pilot scope.
  2. Pilot phase (4–8 weeks) — self-hosted, one team, one workload. Goal: quality-gate verdict for a real use case.
  3. Roll-out phase — further teams, multi-user setup, on-prem license service.
  4. SLA contract — with pre-configured response time, backup and DR agreements.

Inquiry form

We get back to you within two business days. The form sends to enterprise@softwarefabrik.io. Currently only email delivery is active; the backend for order processing will come online at the public launch.

What happens next?

  • Confirmation email to you within minutes
  • Call-back or email reply from an account manager within two business days
  • If interested: NDA, discovery call, followed by an individual offer
Prefer direct contact? Inquiries: enterprise@softwarefabrik.io or via Contact.