softwarefabrik.io
Enterprise · v0.52.7

Beyond single tenant.

On-prem, air-gap, multi-user, SLA — for organisations whose source code must not leave the perimeter and that need traceable audit trails.

Multi-user On-prem / air-gap SLA & support

Who Enterprise tier is for

If your organisation has one of these requirements, Enterprise is the right fit:

  • On-prem mandate — source code must not leave the perimeter.
  • Air-gap setup — no outbound internet, possibly local LLM via proxy.
  • Multiple users — architecture team, shared projects, run history traceable per person.
  • Container sandbox — build and scans of the generated code in an ephemeral container with resource limits. The agent CLIs themselves currently run as host processes with an ephemeral HOME; an agent container is planned (see Known Limitations).
  • SLA — contractual response time, escalation path, hotfix contract.
  • Audit demands — signed, append-only audit chain and audit export with offline verifier. There is no ready-made SIEM integration; it can be built on the export.

Three Enterprise deployment variants

Enterprise customers choose between three deployment models. The technical license is the same Ed25519-signed JWT in all cases; the difference is in operations, lease duration and network requirements.

Enterprise Cloud

The license server runs in our tenant, the factory itself at your site. You get your own customer record on license.softwarefabrik.io. Lease with automatic renewal (duration under Pricing).

Right fit when:

  • You do not want to operate the license server infrastructure yourself
  • EU hosting at Hetzner in Nuremberg is acceptable
  • Devices and users may refresh against the public license.softwarefabrik.io

Enterprise Self-Hosted

We ship the Docker Compose setup. The license server runs in your data centre. Licenses reference the internal URL; clients refresh exclusively there; the lease duration is listed under Pricing.

Right fit when:

  • Data sovereignty is a contractual or regulatory requirement
  • Development environments live in isolated networks
  • You have operations teams familiar with Docker / Kubernetes

Enterprise Air-Gap

Offline certificate, renewed annually via USB stick or controlled file transfer. No network connection.

Right fit when:

  • Your network is strictly isolated (public authorities, defense, critical infrastructure)
  • On-prem LLM operation is feasible (e.g. Ollama, vLLM)
  • Annual renewal can be handled organisationally
Pricing: Enterprise starts at 20,000 €/year. The actual price depends on variant, number of users and SLA — details under Pricing; what the factory cannot do yet is listed under Known limitations.

Enterprise building blocks

Delivery

  • Self-hosted Docker bundle — the factory's container images, own license-service setup in the same network.
  • Air-gap bundle — all dependencies as offline tarball, including Postgres image, Java distribution, container base image.
  • Bundles are assembled per engagement; an automated, signed bundle build is not yet part of the product.
  • Optional own branding: logo, colours, footer notices.

Multi-user

  • Multiple user accounts with five roles (Viewer, Developer, Maintainer, Owner, Admin).
  • Projects and their workspaces belong to a tenant; access follows tenant assignment and role (no per-project ACL).
  • Audit log with user attribution per action.
  • Tenants: tenant separation with its own policy, audit view, costs and export per tenant (since v0.17); optional SSO via OIDC. Open points under Known Limitations.

SLA

  • 4h email/ticket response.
  • Hotfix delivery on agreement.
  • Monthly status call for roadmap alignment.
  • Pre-configured backup and DR runbooks for the self-hosted stack.

Air-gap in detail

Air-gap setups are their own league — they always have organisation-specific constraints. We deliver:

  • Tarball with all container images as docker save format.
  • Offline certificate instead of a license server — no internet license check: we issue a certificate renewed yearly without refresh obligation (ADR-0009), handed over via controlled file transfer and verified locally against the bundled key.
  • Local LLM provider proxy (on request) — if an internal LLM endpoint (e.g. self-hosted LLama or Azure OpenAI in own tenant) is to be used. Platform adapters speak standard OpenAI or Anthropic format.
  • Updates as bundle — updates come as tarball and are applied manually; signature and verification path are agreed per engagement.

Example customer profiles

  • Mid-sized company with 50 developers, SaaS-friendly: Enterprise Cloud. SSO via OIDC, audit log, priority support.
  • Financial services company with data sovereignty requirements: Enterprise Self-Hosted. License server in own data centre, data stays in-house.
  • Public authority or defense supplier: Enterprise Air-Gap. No network, on-prem LLM (e.g. Qwen 3 Coder / DeepSeek V3.2).

How an Enterprise engagement starts

  1. First conversation — constraints, compliance, in-house stack, pilot scope.
  2. Pilot phase (4–8 weeks) — self-hosted, one team, one workload. Goal: quality-gate verdict for a real use case.
  3. Roll-out phase — further teams, multi-user setup, on-prem license service.
  4. SLA contract — with pre-configured response time, backup and DR agreements.

Inquiry form

We get back to you within two business days. The form sends to enterprise@softwarefabrik.io. Currently only email delivery is active; the backend for order processing will come online at the public launch.

What happens next?

  • Confirmation email to you within minutes
  • Call-back or email reply from an account manager within two business days
  • If interested: NDA, discovery call, followed by an individual offer
Prefer direct contact? Inquiries: enterprise@softwarefabrik.io or via Contact.